1. Introduction
7 Track ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our package tracking service, including our website and any related applications (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
2. Information We Collect
We may collect the following types of information:
- Tracking Data: Tracking numbers and related shipment information you enter into our Service to track packages.
- Usage Data: Information about how you access and use the Service, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Device Data: Information about the device you use to access our Service, including device type, operating system, and unique device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our tracking Service
- To retrieve and display package tracking information from carriers
- To analyze usage patterns and trends to enhance user experience
- To detect, prevent, and address technical issues and security threats
- To comply with applicable legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating the Service, such as hosting providers and analytics services.
- Carrier APIs: Tracking numbers are shared with shipping carrier APIs to retrieve shipment status information.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
5. Data Retention
We retain tracking data and usage information for a period of up to 90 days after your last interaction with the Service. After this period, data is automatically deleted or anonymized. You may request deletion of your data at any time by contacting us.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us using the information provided below.
8. International Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using the Service, you consent to the transfer of information to countries outside your country of residence.
9. Children's Privacy
Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
7 Track
Email: privacy@7track.com
Phone: +1 (415) 702-7827